A villa visit is booked by the hour, and every minute the team spends moving things, waiting at a gate or searching for the right room is a minute not spent cleaning. You do not need to clean before the cleaners arrive — that would defeat the purpose — but twenty minutes of preparation can easily save an hour on the day.
Confirm the size and the priority rooms
When you book, list the bedrooms, bathrooms, kitchen and any extra spaces: majlis, maid's or driver's room, laundry, staircases, balconies and terraces. Larger villas are usually cleaned by two or three people so the visit finishes in a reasonable window; the room list is how we size the team.
Then decide your priorities. If the whole villa cannot be finished in the booked hours, which rooms matter most? Guest areas before a gathering, bedrooms and bathrooms for a weekly visit, the kitchen after Ramadan — telling the team leader at the start means the hours go where you want them.
Clear personal items, without pre-cleaning
Put things away so surfaces can be cleaned rather than worked around:
Secure cash, jewellery, documents and small electronics
Clear kitchen counters of anything you use rarely
Put away children's toys and laundry
Tell the team about rooms or cabinets that should not be opened
Point out antiques, artwork and delicate finishes
If you use particular products for marble or wood, leave them out
Plan access, parking and gates
Addresses in villa communities can be hard to find on a map alone. Share the villa or plot number, the community or zone, a location pin and a landmark. If the community has a manned gate, add the team to your visitor list or tell security to expect them. Say which entrance the team should use, and whether someone at home — family or staff — will meet them.
Pets, children and working from home
Keep pets in a room that is not on the day's list, or ask someone to take them out. If children are at home, tell the team which rooms they will be using so those can be done first or last. Working from home is fine; tell the team where you will be so they can clean around you.
Materials: ours, included
The team brings standard materials with every visit, included in the price: cleaning liquids and sprays, vacuum cleaner, mop and bucket, broom, microfibre cloths and rags and a step ladder. Tall ladders and scaffolding are not included, so very high ceilings, chandeliers and double-height windows need to be mentioned in advance.
On the day
The team leader walks the villa with you, confirms the priorities and the expected finish time, and flags anything fragile. The team works top to bottom, room by room, with floors last. Before they leave, walk through with the team leader — that is the moment to point out anything missed, while the team is still there to fix it.
If you notice something after they have gone, tell us within 24 hours and we arrange a re-clean of that area.
AED 60 for 1 hour, AED 90 for 2 hours and AED 40 for each hour after that, with 20% off a visit of 4 hours or more, per cleaner, with our cleaning materials and equipment included. Every price already includes 5% VAT, so the figure you see is the figure you pay, with no travel or call-out charge added at the end. A 2-bedroom apartment cleaned by one cleaner for 4 hours is AED 136 after the 20% discount, materials included. The shortest visit depends on your area: One or two hours can be booked in Khalifa City, Shakhbout City, Mohammed Bin Zayed City, Zayed City, Baniyas, Al Shawamekh, Al Raha Beach, Al Raha Gardens, Abu Dhabi Gate City, Shabiya, Al Muntazah and Rabdan. Everywhere else the shortest visit is 4 hours, and 6 hours in Al Wathba, Al Shahama, Al Rahba and Al Samha, which are further out. There is no travel fee. The price is identical on weekends, public holidays and same-day visits.
Is the price per cleaner or for the whole team?
Per cleaner. Each cleaner's visit is priced from the list by its length, so a team of 2 working 4 hours is 2 × AED 136 = AED 272, materials included. More cleaners finish sooner at the same price per hour; the 20% discount goes by the length of the visit, so it applies from 4 hours whether one cleaner comes or four. Most customers put two cleaners in a two-bedroom apartment so the home is done by lunchtime. You can book between 1 and 4 cleaners on a single visit.
What is the minimum booking?
It depends on the area. In Khalifa City, Shakhbout City, Mohammed Bin Zayed City, Zayed City, Baniyas, Al Shawamekh, Al Raha Beach, Al Raha Gardens, Abu Dhabi Gate City, Shabiya, Al Muntazah and Rabdan one hour per cleaner can be booked, AED 60, or two hours for AED 90. Everywhere else the shortest visit is 4 hours (AED 136 with the 20% off), and 6 hours in Al Wathba, Al Shahama, Al Rahba and Al Samha (AED 200), where the team travels further. Deep cleaning and move-in or move-out cleaning need at least 2 cleaners for 3 hours each where short visits are accepted (AED 260), and for the area's shortest visit elsewhere, because those jobs cover the inside of cupboards, appliances, skirting boards and bathrooms in detail. The ceiling is 4 cleaners at up to 8 hours each in one visit.
What materials and equipment are included?
Cleaning liquids and sprays, a vacuum cleaner, a mop and bucket, a broom, microfibre cloths and rags, and a step ladder — everything a normal apartment or villa clean needs, carried in by the team. Tall ladders and scaffolding are not included, so exterior windows above ground level and facade work are quoted separately. All of this is part of the visit price, with nothing added per hour.
Can I use my own cleaning products?
You do not need to prepare anything: the team brings the full kit to every visit. If you prefer a particular product for a delicate surface such as marble or wood, tell us in advance and the team uses it on that surface only. The price is the same either way.
Is there a travel fee?
No. There is no travel fee anywhere we work in Abu Dhabi; instead, the shortest visit depends on how far the team travels. One or two hours can be booked in Khalifa City, Shakhbout City, Mohammed Bin Zayed City, Zayed City, Baniyas, Al Shawamekh, Al Raha Beach, Al Raha Gardens, Abu Dhabi Gate City, Shabiya, Al Muntazah and Rabdan. Everywhere else the shortest visit is 4 hours, and 6 hours in Al Wathba, Al Shahama, Al Rahba and Al Samha, which are further out. There is no travel fee. If your community is not listed, book it as another area and we confirm coverage before the visit.
Do you charge extra for same-day, Fridays or holidays?
No. Same-day bookings, Fridays, weekends and public holidays are all charged at the standard rate, with no call-out fee and no peak pricing of any kind. We work daily from 08:00 to 20:00, and the only scheduling rule is that the work has to finish by closing time, so a long job simply needs an earlier start. Same-day visits need roughly 2 hours of notice for the team to reach you.
What if the job finishes early or takes longer?
You pay for the hours you booked. If the team finishes the agreed scope early, they stay for the remaining time and spend it on anything else you would like done — windows, a balcony, the inside of the fridge. If the property needs longer, the team leader asks you first, and the extra time is charged as the difference to the longer visit on the price list, in 30-minute steps. Nothing is ever added to your bill without your approval.
Is there a weekly or monthly package?
Weekly cleaning package: 3 or more visits a week, at least 3 hours each, 20% off every visit, on a fixed weekly schedule booked in advance. A 3-hour visit on the package is AED 104 instead of AED 130. Visits of 4 hours or more already get 20% off whether they repeat or not, and the two discounts do not add up. Monthly, fortnightly and weekly repeats can be booked at the normal price. Monthly package: AED 4,000 for 26 working days of 8 hours, 208 hours of cleaning in the month on a regular schedule. Extra services, materials and special requirements are agreed in advance. Package and repeat visits are paid visit by visit, and any visit can be paused, moved or cancelled under the normal policy.
How do I pay?
By card, online, after we confirm your booking. You send a request with nothing to pay; once we confirm it you pay from My bookings, on Nomod's secure payment page — we never see your card details. Jobs priced after photos (fabric care, AC ducts, repairs) are priced by the team first. Jobs of AED 1,000 or more take a 30% advance once confirmed and the balance online before the visit (a visit less than 24 hours away is paid in full, in one payment). The team comes once the visit is paid. There is no cash, card-on-site or bank-transfer option. All prices include 5% VAT, and a receipt for your booking can be printed or saved from My bookings.
Book in a minute
Reading up before you book?
When you are ready, pick the service, the size of your home and a time. We confirm the checklist with you before the team travels.
