Do not take our word for it — check the public sources

Reviews can be read directly on IHR's ServiceMarket listing and Google Business Profile. Links to both are on this page, so you always see the current rating and review count at the source. For an accurate plan before the visit, share the property type, approximate size, preferred date, access instructions and the areas that matter most when you book. We confirm the team, timing, materials, scope and expected price before work starts. If the condition or priorities change, tell the team leader during the walk-through so the available time can be used where it helps most. No optional task or extra time is added without your approval.

The reviews shown here are hosted by Google and ServiceMarket, not by this website. Use the links on this page to read the original text, dates and reviewer profiles directly on each platform. For an accurate plan before the visit, share the property type, approximate size, preferred date, access instructions and the areas that matter most when you book. We confirm the team, timing, materials, scope and expected price before work starts. If the condition or priorities change, tell the team leader during the walk-through so the available time can be used where it helps most. No optional task or extra time is added without your approval.

After your service, open IHR's Google Business Profile from this page, or search "IHR Dream Cleaning Abu Dhabi" on Google Maps, and leave a review. Positive and constructive feedback both help improve the service. For an accurate plan before the visit, share the property type, approximate size, preferred date, access instructions and the areas that matter most when you book. We confirm the team, timing, materials, scope and expected price before work starts. If the condition or priorities change, tell the team leader during the walk-through so the available time can be used where it helps most. No optional task or extra time is added without your approval.

Yes. IHR reviews all client feedback and follows up on concerns directly with the relevant team. Legitimate complaints are resolved with a re-clean offer or an appropriate adjustment. For an accurate plan before the visit, share the property type, approximate size, preferred date, access instructions and the areas that matter most when you book. We confirm the team, timing, materials, scope and expected price before work starts. If the condition or priorities change, tell the team leader during the walk-through so the available time can be used where it helps most. No optional task or extra time is added without your approval.

AED 30 per cleaner per hour when you provide the cleaning products and equipment, or AED 35 per cleaner per hour when we bring everything with us. Both rates already include 5% VAT, so the figure you see is the figure you pay, with no call-out charge added at the end. The minimum booking is 2 hours per cleaner, and most apartments are booked for two to five hours. The price is identical on weekends, public holidays and same-day visits.

Per cleaner. The rate buys one trained cleaner for one hour, so a team of 2 working 3 hours is 6 cleaner-hours: AED 180 without materials, or AED 210 with materials. Sending more cleaners never raises the hourly rate — it only shortens the visit, which is why most customers put two cleaners in a two-bedroom apartment rather than one cleaner for twice as long. You can book between 1 and 4 cleaners on a single visit.

2 hours per cleaner for regular hourly cleaning, which is the shortest visit that still gets useful work done once the team has arrived and set up. Deep cleaning and move-in or move-out cleaning need at least 2 cleaners for 3 hours each, because those jobs cover the inside of cupboards, appliances, skirting boards and bathrooms in detail. The ceiling is 4 cleaners at up to 8 hours each in one visit.

Cleaning liquids and sprays, a vacuum cleaner, a mop and bucket, a broom, microfibre cloths and rags, and a step ladder — everything a normal apartment or villa clean needs, carried in by the team. Tall ladders and scaffolding are not included, so exterior windows above ground level and facade work are quoted separately. Choosing materials costs AED 5 more per cleaner-hour than supplying your own, and on your first booking we waive that difference completely.

No. At the AED 30 rate the cleaners arrive with their training and nothing else, so please have your own cleaning products, a working vacuum, a mop and bucket and some cloths ready before the visit starts. If something essential is missing the team cannot substitute it on the day, and the booked hours still run. If you would rather not keep supplies at home, book the AED 35 rate and we bring the full kit.

There is no travel fee in the 18 areas we serve across Abu Dhabi, including Al Reem Island, Khalifa City, Yas Island, Saadiyat Island, Musaffah, Al Shamkha and Al Reef. Al Wathba, Al Shahama, Al Rahba and Al Samha carry a flat AED 20 charge per visit, added once no matter how many cleaners or hours you book. If your community appears on neither list, message us on WhatsApp and we will confirm coverage before you commit to anything.