Fabric and surface care

By the seat, not by the hour, so the price is known before anyone arrives. A seat is one cushion position, which means an L-shaped five-seater is counted as five. Fabric type and condition decide the method rather than the price. Send photographs after you book and the quote comes back before the visit, including whether the piece needs shampoo extraction or a low-moisture treatment instead.

No, and forcing it is how sofas get ruined. The team checks the material first — the care label where there is one, then the weave and the backing — and selects a method that is safe for it. Linen, viscose, silk blends and some loose covers shrink or watermark under extraction, so they get a low-moisture treatment instead. Leather is cleaned and conditioned, never shampooed.

Many improve significantly, and some disappear entirely, but nobody can promise full removal on sight. It depends on the age of the stain, what caused it, the fibre it landed on and — most of all — what has already been applied to it, because supermarket spot removers often set a stain permanently. The team gives an honest expectation after inspecting the piece, before work starts.

Usually yes, and it is the sensible way to book, because the same machine and the same drying window cover all of it. Confirm the item count, the seat count and the mattress sizes in advance so the right equipment and enough time are allocated to the visit. A minimum order applies per visit, which combining items comfortably clears, and everything dries within a few hours.

AED 30 per cleaner per hour when you provide the cleaning products and equipment, or AED 35 per cleaner per hour when we bring everything with us. Both rates already include 5% VAT, so the figure you see is the figure you pay, with no call-out charge added at the end. The minimum booking is 2 hours per cleaner, and most apartments are booked for two to five hours. The price is identical on weekends, public holidays and same-day visits.

Per cleaner. The rate buys one trained cleaner for one hour, so a team of 2 working 3 hours is 6 cleaner-hours: AED 180 without materials, or AED 210 with materials. Sending more cleaners never raises the hourly rate — it only shortens the visit, which is why most customers put two cleaners in a two-bedroom apartment rather than one cleaner for twice as long. You can book between 1 and 4 cleaners on a single visit.

2 hours per cleaner for regular hourly cleaning, which is the shortest visit that still gets useful work done once the team has arrived and set up. Deep cleaning and move-in or move-out cleaning need at least 2 cleaners for 3 hours each, because those jobs cover the inside of cupboards, appliances, skirting boards and bathrooms in detail. The ceiling is 4 cleaners at up to 8 hours each in one visit.

Cleaning liquids and sprays, a vacuum cleaner, a mop and bucket, a broom, microfibre cloths and rags, and a step ladder — everything a normal apartment or villa clean needs, carried in by the team. Tall ladders and scaffolding are not included, so exterior windows above ground level and facade work are quoted separately. Choosing materials costs AED 5 more per cleaner-hour than supplying your own, and on your first booking we waive that difference completely.

No. At the AED 30 rate the cleaners arrive with their training and nothing else, so please have your own cleaning products, a working vacuum, a mop and bucket and some cloths ready before the visit starts. If something essential is missing the team cannot substitute it on the day, and the booked hours still run. If you would rather not keep supplies at home, book the AED 35 rate and we bring the full kit.

There is no travel fee in the 18 areas we serve across Abu Dhabi, including Al Reem Island, Khalifa City, Yas Island, Saadiyat Island, Musaffah, Al Shamkha and Al Reef. Al Wathba, Al Shahama, Al Rahba and Al Samha carry a flat AED 20 charge per visit, added once no matter how many cleaners or hours you book. If your community appears on neither list, message us on WhatsApp and we will confirm coverage before you commit to anything.