Legal
Cookie policy
This policy explains how IHR Dream General Maintenance and Cleaning L.L.C. uses cookies and similar browser-based technologies on its website. We keep this straightforward: we use only what is necessary or genuinely useful.
Last updated: 9 October 2026
What are cookies?
Cookies are small text files stored by your browser when you visit a website. They help websites remember information between page views — for example, keeping you logged in, saving your preferences, or tracking which pages are most visited. Similar technologies include local storage and session storage, which work in comparable ways.
Cookies we use
Our website uses a small number of cookies and browser storage entries for the following purposes:
- Essential / functional cookies: These enable core website functions such as session management, security measures, and remembering items you have added to a quote request. Without these, the website may not function as intended.
- Analytics cookies: We may use analytics tools (such as Google Analytics) to understand how visitors use the website — for example, which pages are most visited, how long visits last, and where visitors come from. This data is used in aggregate to improve the website and does not identify you personally.
- Preference storage: The website may save your language preference, recent searches, or pricing calculator inputs in local storage so they persist between page visits.
- Chat assistant sign-in: once you confirm your email address in the chat assistant, one essential cookie keeps you signed in for 30 days. It is sent only to the assistant, page scripts cannot read it, and it is removed when you sign out. The conversation on screen is also held in your browser's session storage until you close the tab.
Third-party cookies
Some features on our website are provided by third parties, and those services may set their own cookies when you interact with their features:
- Google Maps: The map on our contact page is loaded only when you choose to reveal it, limiting incidental data transfer. When loaded, Google may set cookies under its own privacy policy.
- Review platforms: Links to ServiceMarket, Google, and Trustpilot profiles open those platforms in a new tab. If you follow those links, those platforms' own cookies apply.
- Analytics: If Google Analytics is active, it sets cookies to track aggregated website usage.
Controlling cookies
You have full control over cookies through your browser settings. You can:
- View and delete existing cookies in your browser's privacy or storage settings
- Block all cookies by adjusting your browser settings — note that this may affect website functionality
- Accept or decline cookies through any cookie consent notice displayed on the site
- Use your browser's private or incognito mode, which typically does not store cookies after the session ends
Changes to this policy
If we change which cookies we use in a material way, we will update this policy and the 'Last updated' date above. We encourage you to check this page periodically if you use our website regularly.
Contact
For any questions about cookies on our website, contact us at info@ihrdreamcleaning.com.
Frequently asked questions
How much does home cleaning cost in Abu Dhabi?
AED 60 for 1 hour, AED 90 for 2 hours and AED 40 for each hour after that, with 20% off a visit of 4 hours or more, per cleaner, with our cleaning materials and equipment included. Every price already includes 5% VAT, so the figure you see is the figure you pay, with no travel or call-out charge added at the end. A 2-bedroom apartment cleaned by one cleaner for 4 hours is AED 136 after the 20% discount, materials included. The shortest visit depends on your area: One or two hours can be booked in Khalifa City, Shakhbout City, Mohammed Bin Zayed City, Zayed City, Baniyas, Al Shawamekh, Al Raha Beach, Al Raha Gardens, Abu Dhabi Gate City, Shabiya, Al Muntazah and Rabdan. Everywhere else the shortest visit is 4 hours, and 6 hours in Al Wathba, Al Shahama, Al Rahba and Al Samha, which are further out. There is no travel fee. The price is identical on weekends, public holidays and same-day visits.
Is the price per cleaner or for the whole team?
Per cleaner. Each cleaner's visit is priced from the list by its length, so a team of 2 working 4 hours is 2 × AED 136 = AED 272, materials included. More cleaners finish sooner at the same price per hour; the 20% discount goes by the length of the visit, so it applies from 4 hours whether one cleaner comes or four. Most customers put two cleaners in a two-bedroom apartment so the home is done by lunchtime. You can book between 1 and 4 cleaners on a single visit.
What is the minimum booking?
It depends on the area. In Khalifa City, Shakhbout City, Mohammed Bin Zayed City, Zayed City, Baniyas, Al Shawamekh, Al Raha Beach, Al Raha Gardens, Abu Dhabi Gate City, Shabiya, Al Muntazah and Rabdan one hour per cleaner can be booked, AED 60, or two hours for AED 90. Everywhere else the shortest visit is 4 hours (AED 136 with the 20% off), and 6 hours in Al Wathba, Al Shahama, Al Rahba and Al Samha (AED 200), where the team travels further. Deep cleaning and move-in or move-out cleaning need at least 2 cleaners for 3 hours each where short visits are accepted (AED 260), and for the area's shortest visit elsewhere, because those jobs cover the inside of cupboards, appliances, skirting boards and bathrooms in detail. The ceiling is 4 cleaners at up to 8 hours each in one visit.
What materials and equipment are included?
Cleaning liquids and sprays, a vacuum cleaner, a mop and bucket, a broom, microfibre cloths and rags, and a step ladder — everything a normal apartment or villa clean needs, carried in by the team. Tall ladders and scaffolding are not included, so exterior windows above ground level and facade work are quoted separately. All of this is part of the visit price, with nothing added per hour.
Can I use my own cleaning products?
You do not need to prepare anything: the team brings the full kit to every visit. If you prefer a particular product for a delicate surface such as marble or wood, tell us in advance and the team uses it on that surface only. The price is the same either way.
Is there a travel fee?
No. There is no travel fee anywhere we work in Abu Dhabi; instead, the shortest visit depends on how far the team travels. One or two hours can be booked in Khalifa City, Shakhbout City, Mohammed Bin Zayed City, Zayed City, Baniyas, Al Shawamekh, Al Raha Beach, Al Raha Gardens, Abu Dhabi Gate City, Shabiya, Al Muntazah and Rabdan. Everywhere else the shortest visit is 4 hours, and 6 hours in Al Wathba, Al Shahama, Al Rahba and Al Samha, which are further out. There is no travel fee. If your community is not listed, book it as another area and we confirm coverage before the visit.
Do you charge extra for same-day, Fridays or holidays?
No. Same-day bookings, Fridays, weekends and public holidays are all charged at the standard rate, with no call-out fee and no peak pricing of any kind. We work daily from 08:00 to 20:00, and the only scheduling rule is that the work has to finish by closing time, so a long job simply needs an earlier start. Same-day visits need roughly 2 hours of notice for the team to reach you.
What if the job finishes early or takes longer?
You pay for the hours you booked. If the team finishes the agreed scope early, they stay for the remaining time and spend it on anything else you would like done — windows, a balcony, the inside of the fridge. If the property needs longer, the team leader asks you first, and the extra time is charged as the difference to the longer visit on the price list, in 30-minute steps. Nothing is ever added to your bill without your approval.
Is there a weekly or monthly package?
Weekly cleaning package: 3 or more visits a week, at least 3 hours each, 20% off every visit, on a fixed weekly schedule booked in advance. A 3-hour visit on the package is AED 104 instead of AED 130. Visits of 4 hours or more already get 20% off whether they repeat or not, and the two discounts do not add up. Monthly, fortnightly and weekly repeats can be booked at the normal price. Monthly package: AED 4,000 for 26 working days of 8 hours, 208 hours of cleaning in the month on a regular schedule. Extra services, materials and special requirements are agreed in advance. Package and repeat visits are paid visit by visit, and any visit can be paused, moved or cancelled under the normal policy.
How do I pay?
By card, online, after we confirm your booking. You send a request with nothing to pay; once we confirm it you pay from My bookings, on Nomod's secure payment page — we never see your card details. Jobs priced after photos (fabric care, AC ducts, repairs) are priced by the team first. Jobs of AED 1,000 or more take a 30% advance once confirmed and the balance online before the visit (a visit less than 24 hours away is paid in full, in one payment). The team comes once the visit is paid. There is no cash, card-on-site or bank-transfer option. All prices include 5% VAT, and a receipt for your booking can be printed or saved from My bookings.