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IHR DREAMCleaning Services

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Questions we get asked

How much does home cleaning cost in Abu Dhabi?

AED 30 per cleaner per hour when you provide the cleaning products and equipment, or AED 35 per cleaner per hour when we bring everything with us. Both rates already include 5% VAT, so the figure you see is the figure you pay, with no call-out charge added at the end. The minimum booking is 2 hours per cleaner, and most apartments are booked for two to five hours. The price is identical on weekends, public holidays and same-day visits.

Is the rate per cleaner or for the whole team?

Per cleaner. The rate buys one trained cleaner for one hour, so a team of 2 working 3 hours is 6 cleaner-hours: AED 180 without materials, or AED 210 with materials. Sending more cleaners never raises the hourly rate — it only shortens the visit, which is why most customers put two cleaners in a two-bedroom apartment rather than one cleaner for twice as long. You can book between 1 and 4 cleaners on a single visit.

What is the minimum booking?

2 hours per cleaner for regular hourly cleaning, which is the shortest visit that still gets useful work done once the team has arrived and set up. Deep cleaning and move-in or move-out cleaning need at least 2 cleaners for 3 hours each, because those jobs cover the inside of cupboards, appliances, skirting boards and bathrooms in detail. The ceiling is 4 cleaners at up to 8 hours each in one visit.

What's included with materials?

Cleaning liquids and sprays, a vacuum cleaner, a mop and bucket, a broom, microfibre cloths and rags, and a step ladder — everything a normal apartment or villa clean needs, carried in by the team. Tall ladders and scaffolding are not included, so exterior windows above ground level and facade work are quoted separately. Choosing materials costs AED 5 more per cleaner-hour than supplying your own, and on your first booking we waive that difference completely.

If I provide materials, does the team bring anything?

No. At the AED 30 rate the cleaners arrive with their training and nothing else, so please have your own cleaning products, a working vacuum, a mop and bucket and some cloths ready before the visit starts. If something essential is missing the team cannot substitute it on the day, and the booked hours still run. If you would rather not keep supplies at home, book the AED 35 rate and we bring the full kit.

Is there a travel fee?

There is no travel fee in the 18 areas we serve across Abu Dhabi, including Al Reem Island, Khalifa City, Yas Island, Saadiyat Island, Musaffah, Al Shamkha and Al Reef. Al Wathba, Al Shahama, Al Rahba and Al Samha carry a flat AED 20 charge per visit, added once no matter how many cleaners or hours you book. If your community appears on neither list, message us on WhatsApp and we will confirm coverage before you commit to anything.

Do you charge extra for same-day, Fridays or holidays?

No. Same-day bookings, Fridays, weekends and public holidays are all charged at the standard rate, with no call-out fee and no peak pricing of any kind. We work daily from 08:00 to 20:00, and the only scheduling rule is that the work has to finish by closing time, so a long job simply needs an earlier start. Same-day visits need roughly 2 hours of notice for the team to reach you.

What if the job finishes early or takes longer?

You pay for the hours you booked. If the team finishes the agreed scope early, they stay for the remaining time and spend it on anything else you would like done — windows, a balcony, the inside of the fridge. If the property needs longer, the team leader asks you first, and extra time is charged at the same rate in 30-minute steps. Nothing is ever added to your bill without your approval.

Do weekly or monthly plans cost less?

The rate is the same for one-off, weekly, fortnightly and monthly visits: AED 30 or AED 35 per cleaner-hour. There is no contract, no membership fee and no advance payment, and any visit can be paused, moved or cancelled under the normal policy. What regular customers get instead is continuity — the same cleaners wherever possible and a slot held each week — plus IHR Rewards points in the app on every booking.

How do I pay?

Cash, card on-site, bank transfer or a payment link, whichever suits you best. Hourly cleaning is paid after the work is finished and you have seen the result, never upfront. Jobs totalling AED 1,000 or more need a 30% advance to hold the team and the equipment, with the balance due on completion. All prices include 5% VAT, and a tax invoice is issued on request for any booking.

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